Compliance
The ICO data protection fee: what UK telehealth clinics and brands actually have to pay
What the data protection fee actually is.
End-to-end white-label for UK brands with no clinical infrastructure. PExpo provides every layer (clinicians, intake, e-prescribing, pharmacy fulfilment, patient portal) under your brand. You focus on growth.
PExpo runs every layer of UK telehealth under your name; you bring the brand and the audience.
A snapshot of UK white-label brands running entirely on PExpo infrastructure. Your brand next.
What it really costs to build the same thing in-house, versus plugging into our infrastructure.
| Build it yourself | PExpo | |
|---|---|---|
| Time to launch | 6–12 months | 3–6 weeks |
| Upfront cost | £300k–£500k | A fraction of that |
| Regulatory burden | You own GPhC, MHRA, CQC | We carry the regs |
| Infrastructure | Build prescriber network, pharmacy, portal, payments | All included |
| Risk | Founder-personal, brand-bet | Shared with a regulated operator |
Your patients get an app as well as your website. They download PExpo Health from the App Store or Google Play, choose your brand once, and from then on it is your app: your name, logo, colours and home screen icon. Nothing to build, no developer account to run and no app review of your own.
The app is in beta with selected brands. Ask us to switch it on for yours.
For US and international telehealth operators, the UK is the one major English-speaking market with a single national regulatory stack: no per-state licensure. PExpo carries the regulated layer (UK prescribers, GPhC-registered dispensing, branded portal) so you launch with your brand and funnel, not a 12-month build. EU expansion runs on the same platform through our EU entity, PEXPO EU OÜ.
| US concept | UK equivalent | Who carries it on PExpo |
|---|---|---|
| State medical boards | GMC-registered UK prescribers | PExpo prescriber network |
| State pharmacy boards | GPhC-registered pharmacy | PExpo dispensing |
| HIPAA | UK GDPR · DPA 2018 · ICO | Shared under a signed DPA |
| FDA | MHRA medicines regulation | PExpo carries the regs |
| FTC ad rules | ASA CAP Code · MHRA ad rules | Compliance guidance included |
Launching a UK telehealth brand from scratch versus plugging into existing white-label infrastructure.
| Building it yourself | PExpo | |
|---|---|---|
| Time to launch | 9–18 months | 3–6 weeks |
| Upfront capital | £200k–£500k+ | A fraction of that |
| Prescriber network | Recruit independently (6–9 months) | Included |
| Regulatory burden | You own GPhC, MHRA, CQC, ICO | PExpo carries the regs |
| Compounded specials | Separate MHRA Specials licensing | Included |
| Branded patient portal | Engineer from scratch | On your domain in days |
| Brand owns patient data | Yes | Yes (Controller) |
| Multi-region ready (UK · US · EU) | 3 separate builds | One platform |
No anonymous quotes. Every line below links to a public record or a live service you can look at yourself.
Registered in England and Wales, company number 12993595. Registered office in Chiswick, London.
View the public record → Live on PExpoUK pharmacy brands selling PExpo Diagnostics home blood test kits today. Visit their sites and see the patient side for yourself.
Read the Farmeci case study → How we thinkPlain-English notes on UK pharmacy regulation, telehealth launches and dispensing operations, written for people running the business.
Browse the blog →Using PExpo already? We'd love a quote we can name and link to. Email hello@pexpo.co.uk.
Connected to national UK laboratory partners: home finger-prick kits, Tasso+, nurse home visits and partner clinic draws, reviewed by a clinician before release, with complete testosterone and menopause services built on top, and white-label supplements made and labelled in the UK for your shop.
We'll walk you through the prescriber network, fulfilment options, branded portal setup and launch timeline.
How to launch, position, and scale a UK telehealth brand on the white-label stack: category-specific launch guides plus regulatory and growth deep-dives.
Compliance
What the data protection fee actually is.
Telehealth Operations
Why the consultation is the highest-risk moment in the pathway.
Patient Experience
Where onboarding drop-off actually happens.
Brands
What counts as heavy menstrual bleeding in a telehealth remit.
Brands
Why thrush and BV look like telehealth conditions, and where that breaks down.
Compliance
What the DMCCA actually changed for subscription traders.