What is PExpo for Clinics?

PExpo for Clinics is dispensing infrastructure for UK clinics, GP practices and licensed prescribers that already have the clinical relationship with the patient but want a faster, cleaner way to dispatch medication. The clinic prescribes; PExpo dispenses and ships.

How much does PExpo cost for clinics?

£0 platform fees, £0 monthly subscription, £0 setup. The patient pays for the medication directly. The clinic receives an admin client care fee for each dispense request, reported monthly in arrears with a clear ledger.

How long does clinic onboarding take?

Clinic onboarding is self-serve and typically takes three minutes. PExpo verifies the clinic's CQC, GMC, NMC, GDC or GPhC registration as part of the flow. Once verified, the clinic can submit its first dispense request the same day.

What is the same-day dispatch cut-off?

Same-day dispatch in UK pharma typically depends on a 14:00–15:00 cut-off, working backwards from courier collection times. PExpo operates on this standard. Orders submitted before the cut-off are picked, packed and dispatched the same working day.

Does PExpo handle controlled drugs?

Yes. PExpo handles Schedule 2–5 controlled drugs under full CD register procedures, with signed-for delivery for Schedule 2–3 drugs and the safeguarding controls required under the Misuse of Drugs Regulations 2001. ADHD medications, controlled HRT and certain weight-management products are supported.

What about clinics with multiple locations?

Multi-location clinic groups can operate from a single PExpo dashboard with per-site visibility, consolidated CD reconciliation and central reporting. Centralised dispensing typically improves same-day dispatch rates by 8–15 percentage points at multi-site operators.

Can I switch to PExpo from another dispensing provider?

Yes. PExpo runs a structured 30-day migration with parallel-running between the existing and new partner for 14–21 days, in-flight prescription continuity, and patient data portability under UK GDPR Article 20. Patient communication templates are provided.

What audit trail does PExpo provide?

PExpo exposes a CQC-inspection-ready audit trail covering every dispense event, the prescriber details, the picking timestamp, the courier hand-off, the delivery confirmation and any incidents. The audit trail is available via dashboard and exportable via API.

For Clinics — PExpo

Q: Can PExpo dispense compounded GLP-1?

Yes. Compounded tirzepatide, semaglutide and related preparations are dispensed under MHRA Specials regulations with full UK pharmacy oversight. Commercial GLP-1s (Wegovy, Mounjaro, Ozempic) are also dispatched directly. Prescriber discretion applies on all individual cases.

Q: Do I need to change my prescribing software to use PExpo?

No. PExpo sits alongside what your clinic already uses. You can submit dispense requests through the PExpo dashboard, or hook PExpo into your EMR/PMS via REST API and signed webhooks. Bidirectional sync of dispense events back to the clinical record is supported.

Four steps from order to doorstep.

Built for verified UK clinics and prescribers who want dispatch infrastructure without operational overhead.

3-minute clinic onboardingCQC, GMC, NMC, GDC or GPhC verification — completed in minutes, not weeks.

Order in secondsAdd medications to cart, attach patient details, submit. Batch ordering and saved favourites for repeat workflows.

We pick, pack and dispatchSame-day fulfilment options. Live tracking shared with both clinic and patient. We handle delivery escalations directly.

Transparent admin feePatient pays for the medication. You receive an admin client care fee — no chasing, no reconciliation.

From order to doorstep.

Order placed

Submit a dispense request through the dashboard or API with patient details and the prescription.

Clinical check

Our pharmacy team verifies the prescription, flags interactions and confirms stock.

Pick + pack

Picked, labelled with patient details, prepared in our facility under GPhC oversight.

Direct dispatch

Shipped through tracked services with live updates to clinic and patient.

Three things that matter.

Speed

Same-day dispatch on orders submitted before the daily cut-off. Live tracking shared with clinic and patient.

Compliance

GPhC-registered pharmacy, full CD register, MHRA-aligned procedures, CQC-inspection-ready audit trail.

Margin

Admin client care fee per request goes straight to your clinic. No platform fees eating into it, no minimums to hit.

Questions clinics actually ask.

Do I need to change my prescribing software?

No. PExpo sits alongside what you already use. Submit requests through our dashboard, or hook PExpo into your EMR/PMS via REST API and signed webhooks.

Who's the dispensing pharmacy?

Pharmaexpo Ltd — GPhC-registered with a named superintendent pharmacist. We dispense from our own UK premises and ship through tracked services.

How long does delivery take?

Same-day dispatch on orders received before our daily cut-off. Most patients receive medication the next working day across the UK.

What about controlled drugs?

Schedule 2–5 controlled drugs are handled under full CD register procedures with required safeguarding controls. ADHD medication, certain weight-management options and controlled HRT are supported.

Do you support compounded GLP-1?

Yes — compounded tirzepatide, semaglutide and related preparations are dispensed under specials regulations with full UK pharmacy oversight. Commercial GLP-1s are also dispatched directly.

How are payments handled?

The patient pays for the medication at checkout. Your clinic receives an admin client care fee for managing the request — reported monthly, paid clean. No chasing, no reconciliation.

PExpo vs building it yourself.

What it really takes to run dispensing in-house — versus plugging into infrastructure that already exists.

	Building it yourself	PExpo
Time to first dispatch	6–12 months	3 minutes (self-serve onboarding)
Upfront capital	£200k–£500k+	£0
Monthly platform fee	Your own operating costs	£0
Regulatory burden	You own GPhC, MHRA, CQC	PExpo carries the regs
Same-day dispatch	Build the operation	Included (14:00 cut-off)
Compounded specials	Separate MHRA Specials licensing	Included
Controlled drugs (Schedule 2–5)	CD register, signed-for delivery infrastructure	Included
Audit trail / CQC readiness	Build it	Included

★★★★★

"PExpo gave us the infrastructure and confidence to scale without building it ourselves. Clinical workflows, dispatch, audit trail — all handled."

Yousef Y.

Superintendent Pharmacist · UK (GPhC 2218268)

★★★★★

"We were spending half our admin time chasing prescriptions and dispatch updates. PExpo collapsed that into one dashboard. Same-day dispatch went from 60% to 91% in six weeks."

Aisha R.

Clinical Director, private GP group · West London

★★★★★

"I had a concept, a Shopify store, and zero clinical infrastructure. PExpo gave us prescribers, fulfilment, and a branded patient portal in under three weeks. We've shipped 1,400 patients in our first quarter."

James W.

Founder · UK weight-management brand

★★★★★

"Onboarding was three minutes. The admin fee model means we're never chasing patient payments. Genuinely the easiest tech adoption we've ever done."

Priya S.

Practice Manager · Cotswolds family clinic

★★★★★

"We launched in 19 days. Three years ago that would have taken six months and £400k. The unit economics make sense from day one."

Marcus T.

Founder · London aesthetics brand

★★★★★

"I trust their dispensing because they're pharmacist-led, not VC-led. That distinction matters when your name is on the prescription."

Dr Helen K.

GP partner · North England practice

★★★★★

"Their reporting is what won us over. Cohort retention, dispatch SLAs, refund rates — all visible, all exportable. Most platforms hide the numbers; PExpo surfaces them."

Olivia M.

Head of Operations · UK HRT-focused brand

★★★★★

"Six clinics, one dashboard, one dispensing partner. Saves us four FTE worth of admin coordination."

Raj P.

Founder, multi-clinic operator · Midlands

★★★★★

"We tested three white-label platforms. PExpo was the only one that didn't try to own our patient relationship. Patient data is ours. Brand is ours. Engine is theirs."

Sophie L.

Brand Lead · UK men's health brand

★★★★★

"The clinical workflow respects the actual decision-making process. It's not a glorified order form pretending to be a clinical platform."

Dr Niamh B.

Prescriber · Glasgow weight-loss clinic