Industry analysis
How do online pharmacies make money in the UK? The unit economics explained
The four revenue streams.
Clinics: free to join, no monthly fees, an admin client care fee per request. Brands: custom, based on volume, fulfilment mix and prescriber utilisation.
Verified UK clinics, GP practices and licensed prescribers.
Full white-label: clinicians, intake, fulfilment, portal.
A one-off setup fee applies, depending on scope.
It's the client care fee the patient pays for the dispensing service. You can see the exact breakdown after a quick verification call. It varies slightly by medication category.
We're selective rather than volume-gated: we look for brands with a credible audience or a clear acquisition plan. Book a discovery call and we'll talk it through.
Typical timeline from kick-off to live brand on your domain is 3–6 weeks, depending on questionnaire complexity, brand assets and regulatory category.
For the clinic model, no. The patient pays for medication directly, the clinic receives the admin fee. For white-label, the commercial model is bundled and negotiated up front.
Clinic onboarding is self-serve and takes 3 minutes. White-label kicks off with a 30-minute discovery call.
Transparent reading on what UK telehealth and pharmacy actually cost, for operators evaluating PExpo against other vendors or against building in-house.
Industry analysis
The four revenue streams.
Operations
The four pricing structures in UK telehealth platforms.
Operations
Premises: the visible fixed cost.
Industry analysis
Where patients search has shifted.
Industry analysis
Oral GLP-1 reshapes the weight management opportunity.